Snuggs are made of materials certified by OEKO-TEX and CoolmaxFreshFX standards, which guarantee their health safety. After consultation with gynecologists, the recommended wearing time is 8-12 hours, depending on the strength of your period. In addition, the layer contains an antibacterial treatment, which guarantees a high standard of safety and hygiene.

Snuggs can handle up to 60-degree washes without damaging the absorbency. However, this may shorten their lifespan and fade colours, though black and beige hold up well. For durability, a 40-degree wash is advised.

Anyone. The underwear is used by women of all ages and is suitable for both light and heavy flows, or weak urine leaks and other discharges.

1-2 times a day. You can wear one pair of the underwear for 8-12 hours. But it depends on the strength of your period. For heavy flow days, we recommend choosing the models for a heavy or extra heavy period.

The functionality of the absorbent layer is our number one priority. We develop the underwear with textile engineers, snuggs are worn by tens of thousands of women, who buy more and give us positive feedback.

The absorbent layer of snuggs underwear contains an antibacterial treatment, which guarantees a high degree of hygiene and at the same time eliminates the formation of unwanted odors.

The underwear is also a great option for girls who are just starting their period. We have received very positive feedback from mothers who have bought the underwear for their daughters.

You can definitely choose snuggs for the postpartum period as well. Lots of new mothers have already bought the period underwear and they are very happy. For the postpartum period, it is good to choose the underwear for a heavy or extra heavy period.

You can safely use the underwear also for mild incontinence. The absorbent layer will work as reliably as during a period.

When choosing the right cut, we recommend following what makes you feel comfortable. If you prefer support and usually wear regular underwear up to waist height, then the high waist cuts will be most suitable. If you feel more comfortable when your underwear reaches your waist, it's great to try the classic cut or the bikini cut type of underwear.

You will choose the most suitable size by measuring the width of your hips and compare the hipline with our size chart. If you can’t decide between 2 sizes, we recommend leaning towards the one you choose most often when buying underwear.

To choose the right absorption, it is good to think about how heavy your period is on each day. Snuggs are available in 4 absorption variants – for light, medium, heavy, or extra heavy flows.

Snuggs are a great option for sports, but we do not recommend using them in the pool or for swimming in general, as the absorbent layer can start to wash out when in contact with water. However we do have a period swimwear line that is suitable for swimming.

Simply register the request on our website under the option Returns and exchanges of goods. Then send the underwear in the original packaging back to the warehouse address. Once we receive them, we will process everything and get back to you as soon as possible.

As with the exchange, the first step to successfully return the goods is to register the request in the form on the website (Returns and exchanges of goods). We will confirm the registration of the request by email and send you further details. Then you need to send the goods back to our warehouse (to the address in the confirmation email). The goods must be in the original packaging, unworn, unwashed, with all labels, free of stains and odors. As soon as the goods return to us, we will process everything and confirm it by email.

You certainly can. You may specify the number of items and the type in the registration form. When returning the goods, we will inform you by email about any difference in the final amount. While exchanging the gift packs (Complete, Starter, Colourful, etc.) it is always necessary to return the whole package with all of its pieces.

Simply send the underwear in its original packaging back to us as you prefer (post office, courier, etc.). It is important to always choose delivery to the address provided in the confirmation email you receive after registering your return.

You pay the transportation costs of the goods back to us. We will then cover the costs of sending you the underwear in the right size :)

We will refund you for the goods in the same way you chose when choosing the payment option. Please note that your refund may take up to 14 days after we process your package.

Unfortunately, exchanges within different types are not possible. If you would like a different cut, you will need to register the panties for a return and then create a new order for the desired cut.

All you have to do is rinse the underwear in cold water and then wash it, either by hand or in the washing machine. The best is to wash it in a liquid detergent without a fabric softener (the fabric softener may have a negative effect on the absorption). We recommend choosing a gentle washing machine mode. You can also prolong the life of the absorbent layer if you spin-dry at a lower speed (800-1000 RPM) and gently squeeze the remaining water out of the absorbent layer while hand-washing.

We do not recommend using the dryer, because due to the high temperature, the material of the underwear wears out faster. The best way to maintain the quality of the material is by hanging the underwear to air-dry.

Depending on how often you use it, your underwear will last up to 50 wash cycles. So to some people, they will last for about a year and a half to two years. But we also have positive feedback from women who have been using the underwear reliably for a longer time.

The best way to make the underwear last is to wash it in a mild detergent (e.g., for delicate or functional laundry), both in the form of a gel or powder. The liquid gel tends to be more effective because it penetrates the fibers better and thoroughly removes impurities. Just be careful not to use fabric softener as it can reduce the absorption capacity. Some customers also use a laundry disinfectant for a better feeling of cleanliness.

We also send snuggs abroad, within the European Union, to the UK and Switzerland. When delivering outside the Czech Republic, please allow for a slightly longer delivery time.

To see where you can order from, check the flag icon in the upper right corner of our website. Clicking on it will display all available country-specific domains, as well as our main European domain (.com), which ships to a wide range of locations. For delivery to Switzerland, please order via snuggs.de

You can pay for the order by debit/credit card, via ApplePay or PayPal.

We try to deliver snuggs underwear within 2-4 working days from the date of creation of your order. If you are ordering from the Netherlands, you can choose to have your parcel delivered with PostNL or GLS. All the other EU countries have only GLS option.

We send the gift voucher with a unique code electronically via email, the recipient will then use the code when making a purchase. If you want, you can also print the voucher. You do not have to use the full value of the voucher at once, the unused amount will remain and you can use it for further purchases. The voucher is valid for 2 years from the date of its purchase.

In general, the length of the absorbent layer of the underwear corresponds to the size of a conventional pad. It means it is shorter in the models for light to medium flow than in the models for heavy flows. We have listened to your wishes, and a few months ago, we have extended the layer in the front and back in the heavy flow underwear by about 1.5 cm in total. Unlike the other models, the night model has an absorbent layer up to the waist in both directions.