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Returns
and exchanges
If you find out Snuggs don't suit you for any reason, you can return or exchange them within 30 days of delivery.

1

Return/ exchange a purchase

First, click on the "Register" button and fill out a short form.

2

What happens next

Returns

Your money will be refunded to the original form of payment. Processing the refund may take up to 14 days.

Exchange

You can choose the new products you want to receive in exchange on the registration form. If there is a difference in the final amount, we will inform you via email.

We will send your new order as soon as possible.

How do I make a faulty goods complaint?
If you have, for any reason, received damaged goods or if the goods show signs of damage after a short period of use, please email us at support@snuggs.com. Describe your experience and attach a photo of the defective product. We will work with you to solve all problems to your satisfaction.
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